ReleaseGlow

Privacy Policy

Last updated: February 9, 2026

1. Introduction

ReleaseGlow ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our Service. This policy applies to all users of our platform, whether you are a customer administrator, team member, or end user viewing changelogs.

2. Data We Collect

We collect several types of information:

Account Information

  • Email address
  • Name
  • Company name
  • Password (encrypted)

Usage Data

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device information
  • Referral source
  • Feature usage patterns

Payment Information

  • Credit card details (processed and stored by Stripe, not by us)
  • Billing address
  • Transaction history

Content Data

  • Changelog entries you create
  • Announcement content
  • Email digest content
  • Custom branding assets (logos, colors)

3. How We Use Your Data

We use your personal data for the following purposes:

  • Service Provision: To provide, operate, and maintain the Service
  • Account Management: To manage your account and subscriptions
  • Communication: To send you service updates, security alerts, and support messages
  • Personalization: To customize your experience and provide relevant content
  • Analytics: To understand how users interact with our Service and improve it
  • AI Features: To process your content through AI services for rewriting and translation
  • Marketing: To send promotional communications (with your consent)
  • Legal Compliance: To comply with legal obligations and protect our rights

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Contract: Processing necessary to fulfill our contract with you (Article 6(1)(b))
  • Legitimate Interests: For analytics and service improvement (Article 6(1)(f))
  • Consent: For marketing communications (Article 6(1)(a))
  • Legal Obligation: To comply with legal requirements (Article 6(1)(c))

5. Data Sharing and Third Parties

We share your data with the following trusted third-party service providers:

Stripe (Payment Processing)

Processes payment information. Stripe is PCI-DSS compliant. See Stripe's Privacy Policy.

Supabase (Database and Authentication)

Stores your account data and content. Data is encrypted at rest and in transit. See Supabase's Privacy Policy.

Anthropic (AI Processing)

Processes your content for AI rewriting and translation. Data is not used to train models. See Anthropic's Privacy Policy.

Vercel (Hosting)

Hosts our application infrastructure. See Vercel's Privacy Policy.

PostHog (Analytics)

Collects anonymous usage analytics. See PostHog's Privacy Policy.

We do not sell your personal data to third parties. We may share data if required by law or to protect our rights and safety.

6. Data Retention

We retain your personal data for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. Specifically:

  • Active Accounts: Data retained while your account is active
  • Deleted Accounts: Data deleted within 30 days of account deletion
  • Backups: Backup copies deleted within 90 days
  • Legal Requirements: Some data may be retained longer for legal/compliance purposes

7. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at privacy@releaseglow.com. We will respond within 30 days.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

Required for authentication and basic functionality. Cannot be disabled.

Analytics Cookies

Help us understand how users interact with our Service. Requires consent.

Marketing Cookies

Used for targeted advertising. Requires consent.

You can manage cookie preferences through your browser settings or our cookie consent banner.

9. International Data Transfers

ReleaseGlow is based in France (EU). If you access our Service from outside the European Economic Area (EEA), your data may be transferred to and processed in the EU or other countries. We use Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate protection for data transferred outside the EEA.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption in transit (TLS/SSL) and at rest
  • Access controls and authentication
  • Regular security audits and monitoring
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

11. Children's Privacy

Our Service is not directed to individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us. We will delete such data promptly.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through a notice on our Service. The "Last updated" date at the top of this policy indicates when it was last revised. Your continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us

For questions about this privacy policy or to exercise your rights, contact us:

Email: privacy@releaseglow.com
Data Protection Officer: dpo@releaseglow.com
Website: https://releaseglow.com